For upholstery foams and cushions, it is important to note that with all foam products, a slight loss of resiliency is to be expected and is not a defect.
Usage: warranty covers cases of normal use. Signs of commercial use, animal damages, abnormal use or abuse will void the warranty.
Damages: all products are entitled for repair if products are damaged and reported within 3 days of delivery. Replacements will occur if the product is deemed unrepairable.
Lights: If LED lights were installed with a dimmer, warranty will be void.
Repairs: damaged goods will be repaired on site within the GTA if the item was delivered to your house. Otherwise, pick up items, it is the customers responsibility to bring the item back to the store for service or pay a fee for one of our technicians to repairs the item at your home.
If the purchased product is damaged, it can be exchanged for the exact item.